If your team spends too much time chasing follow-ups, booking meetings, or answering the same customer questions on repeat — monday.com's new AI agents might be worth a look. I spent some time testing Claire, their Customer Support agent, and came away genuinely impressed with how easy it was to get her running. She makes real phone calls, sends emails, integrates with Google Calendar, Slack, and your monday.com boards — and there's a free plan to test it all out before committing. I break down what she can do, where she falls short, and whether it's worth it for your team.

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Zippo discovered monday.com Work OS and it completely changed the game.